Lost PIN Number

Retrieving your PIN number is easy and can be done in one of two ways:

The first way is to find the first email (authorization email) that you received from us on your initial order, this will have your PIN number.

Alternatively, you can log into your online account and have our system email your PIN to you, just follow these steps (follow the video on screen as well):

Step 1: Log in to your online account & click on Resend PIN button
Step 2: Click Search
Step 3: Click on the order number
Step 4: Click “re-email PIN”